A library service desk is a central location within a library where users can go to ask for assistance or to access certain services. Service desks are typically staffed by librarians or other library staff who are trained to help users find and access the resources and information they need.
Library service desks may offer a variety of services, including:
- Circulation services: Checking out and returning materials, placing holds, and managing fines and fees
- Reference services: Providing assistance with finding and accessing information, such as by using the library’s catalog or databases
- Research assistance: Helping users find and evaluate sources, organize their research, and cite their sources correctly
- Technology assistance: Providing help with using computers, printers, and other equipment in the library
- Information services: Providing general information about the library and its services, such as hours of operation and location of materials
Library service desks are an important resource for users and are typically busy places, especially during peak hours.