What is

Knowledge management is the process of creating, sharing, using, and managing the knowledge and information of an organization. The goal of knowledge management is to improve efficiency, innovation, and decision-making by making the most effective use of the knowledge and expertise available within the organization. This can involve a wide range of activities, including creating systems and processes for capturing and storing knowledge, encouraging collaboration and sharing of knowledge among employees, and providing tools and resources to help people access and use knowledge effectively. Knowledge management can be a critical component of an organization’s overall strategy for success.